Our COVID-19 Relief Policy

We’re starting to hear from companies who are being impacted by the economic conditions created by the COVID-19 pandemic. They’re telling us about workforce reductions and furloughs and asking questions about their subscriptions, renewals, and license transfers. After some internal discussions, we came up with an idea of how to help our customers who are having a hard time because of the virus.

Effective immediately, we are adding a new policy for our Project Analyzer customers:

  • If your organization had to lay off employees due to pandemic-related economic conditions and want to transfer their subscription to another user, we’ll help you facilitate that license transfer and extend the subscription’s expiration by three months.  
  • If your organization furloughed employees due to pandemic-related economic conditions, contact us when they are back at work, and we’ll extend their subscription’s expiration by three months.
  • If your organization laid-off employees who were active Analyzer users and they will not be coming back, please forward this offer to them: if they contact us directly, we’ll offer them a complimentary 3-month subscription to help them get back on their feet. Terms and conditions apply. 
  • This offer expires on 9/30/2020, at which time we’ll assess whether or not to extend it further.

We hope that you and your colleagues and families are staying safe during this time.